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At Genesis, we know our customers deserve the peace of mind that comes from backing our products with industry-leading warranties. Always providing ways to enable our customers’ success, we have gone to great lengths to offer standard or extended agreements on our entire range of high-quality, innovative products.

Discover which war​ranty applies to each product:


 

Our 36-month limited warranty is the most comprehensive in the industry. If any Genesis cable product fails to perform to specification, we will replace it – three units to one! Download the full warranty terms.

 

   

The Only Warranty You Need – Sponsored and managed by Genesis, Surelynk puts you in control, providing end-to-end Ethernet network system protection, including Genesis category cable, most brands of preferred connectivity hardware, and labor – for up to 25 years. 

We’ve made it easy to start taking advantage of the many benefits of Surelynk – right away. Learn more!


 

Genesis partners with select connectivity manufacturers to offer complete warranty coverage of structured networking system components. This joint warranty by Genesis (for cable) and other connectivity partners (for connectors, keystones, patch cords and panels,) will typically consist of a 25-year system warranty whereby the connectivity partner will cover all materials and labor costs for replacement.

Click on the links below for specific warranty terms and conditions per partner.

DataComm Electronics

HellermannTyton

Legrand OnQ

Platinum Tools​

 

 

Genesis and warranty partners reserve the right to change, amend, modify, suspend, continue, or terminate all or any part of the warranties either in an individual case or in general, at any time without notice. ​​​​​​
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